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Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind Class Code_IX1 only to wake up face-to-face

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Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind Class Code_IX1 only to wake up face-to-faceA revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with thempeople who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy to follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language

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